Google as Tour Guide

google_city_tours_logoFirst they want to scan my copyrighted books and now Google wants to be a tour guide: has Google gone too far this time? I recently received a Google Wave invitation, so I was browsing Google Labs to see what else was on the backburner. It seems that Google will soon be launching City Tours, putting people like me – travel writers – out of business. Or will it?

Here’s Google’s thinking behind City Tours:

Making holiday planning as easy as searching the web. City Tours helps you identify points of interest and plan multi-day trips to most major cities. You just specify the location of your hotel and the length of your trip and City Tours will map out an itinerary for you.

I thought I’d look up Rome as a test. Google presented me with a three-day itinerary – complete with map, of course. The plan included walking time, distance, and links to the sites included on the tour. The first day had me going to locations such as the Museo del Risorgimento, the Pasta Museum, Les Musées du Capitole (Capitoline Museums – Google’s link was spelled the French way), and about five other place. Fine. Some of these sites, especially the Capitoline Museums, are worthy of a first-day visit even for a first-timer. But the itinerary didn’t tell me, for example, that the Pasta Museum is near the Trevi Fountain (though you can see that fact if you zoom in on the map), or that the Museo delle Cere (the Wax Museum) is totally lame.

I’ll give Google points for being able to add/delete sites from an itinerary and change dates. For example, if I were beginning my trip on a Monday (when many museums are closed), the auto-generated agenda ostensibly should steer me towards sites that are actually open. You can also choose the length of your tour, from 1 to 5 days. Unfortunately, when I chose a one-day tour of Rome, Google came up empty-handed. The program should at least generate a basic tour for one day – ya know, Vatican Museums, Spanish Steps, a handful of churches.

So Google City Tours is still in the Labs stage. And, in my opinion, has a long way to go to get it right. Thankfully, I think this tool, like an online translator, is helpful and pretty cool. But, in a field as subjective as travel, nothing beats the human touch.

Am I right?

Photo from Google

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